Privacy Policy — 567pk

567pk takes the privacy of its users seriously. This Privacy Policy applies to all users of the 567pk platform — whether accessed via the website at 567pk.pro, the mobile app, or any associated service. By registering an account or using the platform in any capacity, you confirm that you have read and understood this policy. This policy should be read alongside the Terms and Conditions and Responsible Gaming policy.

1 Overview

567pk collects personal data for specific, limited purposes — principally to operate your account, process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, and bank transfer, verify your identity, and provide customer support. We do not collect data for its own sake, and we do not sell personal data to third-party marketing companies.

The data 567pk holds about you falls into a small number of categories: registration details, identity verification documents, transaction records, device and session data, and communications with our support team. Each category is described in detail in the sections below, along with the specific reason we hold it and how long we keep it.

2 What We Collect

The following table summarises the main categories of personal data collected by 567pk, with the basis for collection and the typical source.

We do not collect sensitive personal data beyond what is required for identity verification. We do not request information about religion, ethnicity, political views, or health unless specifically required by law.

3 How We Use Your Data

567pk uses your personal data strictly for the following purposes:

• Account management: Creating and maintaining your account, processing login, and enabling access to the platform features you use — sports betting, casino games, VIP programme, and promotions.
• Payment processing: Handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, and cards; verifying that payments are made from accounts registered in your own name.
• Identity verification: Completing KYC checks required before withdrawals are processed, and confirming that all accounts are held by users aged 18 and above.
• Fraud prevention and security: Detecting suspicious account activity, identifying duplicate accounts, and investigating reports of unauthorised access.
• Responsible gaming: Monitoring for patterns that may indicate problem gambling behaviour, and enabling the account-level tools — deposit limits, session reminders, self-exclusion — described on the Responsible Gaming page.
• Customer support: Responding to queries, resolving payment disputes, and handling complaints.
• Platform improvement: Analysing aggregate, anonymised usage data to understand how the platform is used and where improvements should be made. Individual users are not identified in this analysis.
• Communications: Sending transactional messages (deposit confirmations, withdrawal updates, password resets) and, where you have opted in, information about promotions and offers.

4 Payment Data

All financial transactions on 567pk are conducted in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, or a debit or credit card, the payment is processed through secure, encrypted payment channels. 567pk does not store full card numbers, CVV codes, or JazzCash or Easypaisa PINs on its own servers.

What 567pk does retain in connection with transactions:

• Transaction reference numbers and timestamps.
• The type of payment method used (e.g., JazzCash, bank transfer).
• The PKR amount deposited or withdrawn.
• The masked identifier of the payment method (e.g., last four digits of a card, or a partial phone number for a mobile wallet).
• The status of the transaction (successful, pending, failed, reversed).

Transaction records are retained for the period required by applicable financial record-keeping obligations and to enable dispute resolution. This period is typically several years from the date of the transaction. Records are not deleted simply because an account is closed.

5 KYC & Identity Verification

Before processing withdrawal requests, 567pk requires all users to complete a Know Your Customer (KYC) verification process. This is standard practice for financial platforms and exists to prevent fraud, money laundering, and underage access. The documents you submit during KYC are handled with strict access controls.

KYC documents accepted at 567pk:

• CNIC (Computerised National Identity Card): Front and back scan or clear photograph.
• Passport: Photo page scan, if CNIC is not available.
• Proof of address: A recent utility bill or bank statement may be requested in certain cases.
• Selfie verification: A photo of you holding your ID document may be requested to confirm the account holder's identity.

Documents submitted for KYC are stored on encrypted servers with access restricted to authorised verification personnel only. They are used solely for identity verification and compliance purposes and are not shared with third parties except where required by a lawful authority.

6 Data Sharing

567pk does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: When you make a deposit or withdrawal, relevant transaction data is passed to the payment gateway (e.g., JazzCash, Easypaisa, Raast, or the relevant bank) to complete the transaction. These providers process data under their own privacy and security standards.
• Game providers: Third-party game studios that supply games in the 567pk game lobby may receive a session token and basic account reference to authenticate your game session. They do not receive your full name, CNIC, or financial history.
• KYC and fraud screening services: Identity documents and account activity data may be passed to third-party verification and fraud detection services that assist in completing KYC checks and identifying suspicious behaviour.
• Legal and regulatory authorities: Where 567pk receives a lawful request from a law enforcement agency or financial authority, we are required to disclose the relevant records. We cannot notify you of such a disclosure where doing so would compromise an investigation.
• Business transfers: In the event of a merger, acquisition, or transfer of the 567pk business, user data may be transferred to the acquiring party. You will be notified of any material change to the data controller as a result of such a transaction.

All third parties with whom data is shared are required to handle it securely and to use it only for the specific purpose for which it was shared.

7 Cookies & Tracking

567pk uses cookies and similar technologies to keep your session active, remember your preferences, and understand how the platform is used. Cookies are small text files stored on your device. They do not contain your password or payment details.

The main categories of cookies used on the 567pk platform:

• Essential cookies: Required for the platform to function. These handle session management, login state, and security tokens. The platform cannot operate correctly without them.
• Functional cookies: Remember your preferences such as language settings, preferred odds format, and notification settings so you do not have to re-enter them each visit.
• Analytics cookies: Collect anonymised data about how pages and features are used — which sections receive the most visits, typical session length, common navigation paths. This data helps us improve the platform. Individual users are not identified.
• Security cookies: Help detect and prevent fraudulent login attempts, bot activity, and other security threats.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use core platform features. Disabling analytics cookies will not affect your access to any feature.

8 Data Retention

567pk retains personal data for as long as your account is active and for a further period after account closure, as required by our legal and financial obligations. Specific retention periods by data type:

• Account registration data: Retained for the duration of your account plus a minimum of five years after closure, to support dispute resolution and compliance obligations.
• Transaction records: Retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping requirements.
• KYC documents: Retained for the duration of the account and for at least five years after the account is closed.
• Support communications: Retained for up to three years from the date of the communication, or longer if related to an open dispute.
• Session and device logs: Typically retained for up to 12 months from the session date, used primarily for security investigation purposes.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever is sooner.

When data is no longer required, it is securely deleted or anonymised. Anonymised aggregate data — which cannot be used to identify any individual — may be retained indefinitely for platform improvement purposes.

9 Security

567pk uses industry-standard technical and organisational measures to protect the personal data it holds. These include:

• Encryption in transit: All data transmitted between your device and the 567pk platform is encrypted using TLS (Transport Layer Security).
• Encrypted storage: Sensitive data — including identity documents and payment references — is stored using encryption at rest.
• Access controls: Personal data is accessible only to authorised personnel who need it to perform their role. Access is logged and reviewed.
• Two-factor authentication: Available on your account for an additional layer of login security. We strongly recommend enabling it.
• Fraud monitoring: Automated systems monitor account activity for unusual patterns — sudden large withdrawals, logins from unfamiliar locations, rapid account changes — and flag them for review.

No system is completely immune to breach. In the event of a data security incident that materially affects your personal data, 567pk will notify affected users as promptly as practicable.

10 Your Rights

As a registered user of 567pk you have the following rights in relation to the personal data we hold about you:

• Right of access: You can request a copy of the personal data 567pk holds about you. Requests will be processed within a reasonable timeframe.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can request that it be corrected. For most account details, you can update these directly in your account settings.
• Right to deletion: You can request that your personal data be deleted. Note that where data must be retained to meet legal or financial obligations — such as transaction records — we cannot delete it until the mandatory retention period has passed.
• Right to restrict processing: In certain circumstances you can ask us to stop using your data for specific purposes while a request or complaint is being resolved.
• Right to withdraw consent: Where you have provided consent for a specific type of processing — such as receiving promotional messages — you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
• Right to data portability: You can request that basic account data be provided to you in a commonly used, machine-readable format.

To exercise any of these rights, contact support through the platform. We may need to verify your identity before processing a data request. All requests are handled on a case-by-case basis and responded to within a reasonable period.

11 Minors

567pk is strictly an 18+ platform. We do not knowingly collect or process personal data from anyone under the age of 18. If during account verification or at any other point we have reason to believe that an account is held by or being used by a minor, the account will be suspended immediately and the matter investigated.

Parents and guardians are encouraged to use appropriate parental control tools to restrict access to online betting and gaming platforms on shared or household devices. If you believe a minor has created an account on 567pk, contact support immediately so that the account can be investigated and closed.

12 Changes to This Policy

567pk may update this Privacy Policy from time to time. When material changes are made, the "Last updated" date at the top of this page will be revised and, where appropriate, active users will be notified through in-platform messaging. We recommend reviewing this policy periodically, especially before submitting any new personal data such as updated payment methods or identity documents.

Continued use of the platform after a policy update constitutes acceptance of the revised policy. If you have concerns about a change, contact support before continuing to use the platform.

13 Contact

For any questions, requests, or concerns related to this Privacy Policy or the personal data 567pk holds about you, contact our support team through the live chat or support ticket system within the platform. You can also visit the FAQ page for answers to common account and data queries.

Our support team is available around the clock and will route data-related requests to the appropriate team for handling. Responses to formal data access or deletion requests will be provided within a reasonable timeframe following identity verification.